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    FAQ

    HOW DOES SHIPPING WORK?

    FiddyStickers™ works with global merchants and artisans in order to provide you the best prices and the most interesting products.

    Because we ship directly from our partners in these countries, your item may take 8-17 days to arrive. Please do not panic if it does not show up immediately, it's on its way!

    You can order no matter where you are. FiddyStickers™ offers International shipping options.

    If your item has not arrived please contact us ASAP at support@FiddyStickers.com

     

    HOW DO I TRACK THE STATUS OF MY ORDER?

    You will receive Shipping + Tracking information in the mail with 48 hours after placing your order. This email has your tracking information as well as a tracking button for your order.


    THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED? 

    If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds.

    Note: If for some reason your order is never released by customs, we'll send you a replacement! Please visit our Refund Policy Page.

    IF YOU HAVE GIVEN THE WRONG ADDRESS...

    The address is already final once you have placed your order. The product has already been sent over to the shipping company and we no longer have control to change the address. We do not give refunds due to wrong given addresses.

     

    WHY IS THE COLOR OF MY PRODUCT SLIGHTLY DIFFERENT FROM THE WEBSITE?

    The monitor's color setting of the device you used to view the product can vary. Therefore, the color may be different from the product you receive. FiddyStickers™ prints colors true to the artists specifications.

     

    WHAT IF I NEED TO RETURN SOMETHING?

    No worries! Return the product to us without damage and we will gladly guide you through the process. Please visit our Refund Policy and Return Policy page for more details. 

    Email us at support@FiddyStickers.com


    WHAT METHODS OF PAYMENT DO YOU ACCEPT?

    We accept all major credit cards (Mastercard, Visa, etc.) through our merchant service provider PAYPAL. Note: you do not have to have a Paypal account when paying via credit card.